Frequently Asked Questions

How do I pay my rent?

Rent payments may be mailed to our corporate office, or dropped in our 24 hour drop box. We DO NOT accept cash. Check or money order only.

Online - access your online portal through our website at . Ask your leasing agent for your log in information.

What is your corporate address?

450 East Paces Ferry Road, Atlanta, Ga 30305

Do you allow pets? What is the pet fee?

Yes, we allow pets. There is a one time pet fee of $350 that covers up to two animals.

How can I find out about apartment availability?

The easiest way to find out availability is through our Intown Apartments tab on the navigation tool bar. For leasing questions feel free to reach out to or You can also contact the office at (404) 231-4050.

What lease terms do you offer?

We offer six and twelve month leases on all of our apartments. The six month leases have an additional fee, consult your leasing agent regarding increase.

How much is the security deposit?

The security deposit is different at each property, and dependent upon your credit, employment, and rental history.

How much is the late fee?

The is a $100 charge for any rent received after the 5th of each month.

How do I submit a maintenance request?

Go to the page and fill out a request form.  If you are unable to connect to the internet contact (866) 481-1877.

How much notice do I need to give if I'm not going to renew my lease?

If you decide not to renew your lease, please submit your notice in writing as soon as possible, no later than 60 DAYS prior to your moving date.  Notices to vacate must be given prior to the last day of the month to be effective for the next month.

When will I receive my deposit back after I move out?

Deposit refunds are issued 30 days after your move out date.

What is your application fee?

There is a $60 non-refundable fee for one and $99 non-refundable fee for two.

What are your office hours?

Our office hours are Monday through Friday, 9am to 5pm.

Can I have a roomate?

All additional tenants must be approved by the property manager, and have an approved application on file.  Failure to notify management of any additional tenant constitutes a violoation of your lease.

What happens if I don't renew my lease at the end of the term?

Please check your lease to deteremine the exact requirements, however the majority of our leases automatically renew on a month to month basis.  Non-renewed leases are subjust to an automatic month to month fee of $75.  As a courtesy, Habersham Properties sends out a renewal letter prior to your lease term ending.  If you do not receive a renewal letter please contact the corporate office to avoid incurring any additional fees.